A nominal and upfront non-refundable fee applies to all custom design requests. This insures that the designer’s time is not wasted for each and every custom request as that can add up. Any materials that need to be purchased may be the customer’s responsibility. Past customers have been very pleased with the turnout of their products.

Proofs will be sent for each request to ensure the final product is to your preference. The cost of each request is proportional to the amount of proofs generated and the complexity of the design. If many details are wanted, please be as specific as possible with your descriptions to reduce cost.

No promo/discount codes or free shipping on custom design requests. All custom designs are made to order and so returns and exchanges are not accepted unless the product arrives defective or damaged.